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Importing XML File Crashes - InterfaceIT

 
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Howard



Joined: 31 Oct 2008
Posts: 18
Location: Sydney, Australia

PostPosted: Wed Oct 05, 2011 3:07 am    Post subject: Importing XML File Crashes - InterfaceIT Reply with quote

Howdy knowledgebank.
I am trying to import the xml file into InterfaceIT that Steve has sent to me but it crashes as soon as I have selected the file for import & press ok.

I am running W7, 64bit but I have tried to do the same on several different W7 PC's. I have now also tried on a Vista computer. But the result is always the same.

The message that appears is InterfaceIT Management Control System has stopped working. A problem caused the program to stop working correctly. Windows will close the program & notify you if a solution is available.

I have even reinstalled my Vista operating system, have uninstalled & reinstalled InterfaceIT many times.

I am at wits-end. Anyone have any ideas?

thanks,
Howard.

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pcos
Site Admin


Joined: 03 Nov 2003
Posts: 2260

PostPosted: Wed Oct 05, 2011 9:45 am    Post subject: Howard Reply with quote

Howard,
Steve is traveling this week so I will jump in.
Can you email me the XML file please?
I will have our guys look at it for anything that might be causing this issue.
Should be resolvable but need to see it.
Peter
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